Spa Sales Sips #2 IG Live Recap
Yesterday, Elizabeth and I hosted the second session of our Spa Sales Sips series, and it was packed with insights, strategies, and even a few surprises! We originally planned to focus on how to increase rebookings, but in true live session fashion, we ended up discussing a whole range of topics related to spa marketing and client retention—all thanks to the fantastic questions we received from the audience.
If you couldn’t join us live, don’t worry! You can still catch the replay and get all the actionable advice we shared. 🎥
Key Takeaways from Spa Sales Sips Live #2
During the session, we dove deep into strategies that can help you maximize rebookings and retain loyal clients. Here are just a few of the highlights:
The Power of Follow-Up
Rebookings don’t just happen. They’re cultivated through a thoughtful follow-up process that ensures your clients feel valued even after they leave your treatment room. We shared practical ways to seamlessly incorporate rebooking into your workflow, so you can keep your schedule full without feeling pushy.Selling During the Treatment
Elizabeth and I discussed how in-treatment room selling is one of the most powerful ways to connect with clients and recommend the right products for their skincare needs. By building trust and rapport, you can increase retail sales and client satisfaction simultaneously.Addressing Client Hesitations
Another hot topic was how to handle client objections and hesitations—whether it’s about rebooking or trying new services. We explored how understanding your client’s mindset can help you tailor your messaging to address their concerns and keep them coming back.
Why We Created the Spa Owners' Sales Academy
When I launched the Spa Owners' Sales Academy, my goal was clear: to offer a complete, no-fluff guide that covers both marketing strategies and in-treatment room selling techniques. This academy wasn’t created to be just another online course; it was built to help spa owners like you boost their revenue and rebookings while maintaining the highest standard of client care.
That’s why I partnered with Elizabeth, a Licensed Esthetician with over 20 years of experience in the spa industry. Her background includes working with some of the top spas in NYC and later transitioning into spa consulting, where she’s helped Spas fine-tune their internal operations for greater success.
Our Dynamic Duo: Why Two Perspectives Matter
Throughout the Spa Owners' Sales Academy and our live sessions, Elizabeth and I blend our expertise to ensure you’re getting the most well-rounded advice possible. Elizabeth brings her deep knowledge of in-treatment room sales, while I focus on Spa social media marketing strategies that get your clients in the door. Together, we offer a holistic approach to growing your spa business.
Ready to Take Your Spa Business to the Next Level?
If you found value in our Spa Sales Sips session, why not take the next step? Elizabeth and I host monthly live coaching calls for our Gold-Tier Students, where we dive even deeper into topics like these. Plus, when you become a Gold-Tier Student, you gain access to every lesson in the Spa Owners' Sales Academy.
Interested? Click here to explore all lessons.
Catch the Replay!
Whether you want to improve your rebooking rates, master the art of selling in the treatment room, or get some fresh ideas for your marketing strategy, the replay of Spa Sales Sips Live #2 is full of actionable advice you can implement right away.
In the world of spa ownership, it’s not just about getting clients through the door—it’s about creating a memorable experience that keeps them coming back. Our Spa Sales Sips series is designed to help you grow your business with confidence, and we can’t wait for you to join us on this journey.